Flights
Booking a flight is easy! Simply use the flight search form on our homepage. Enter your departure and destination cities, travel dates, and the number of passengers. Click "Search" to see available flights. Once you find a suitable option, click "Book Now" and follow the steps to the checkout page to enter passenger details and confirm your booking request.
Yes, but cancellation and change policies vary depending on the airline and the fare type you have purchased. Please contact our support team directly with your booking reference number. Our agents will inform you about the specific policies for your ticket and any applicable fees or penalties.
Once your booking is confirmed and the payment has been processed, we will issue your e-ticket and send it to the email address you provided during the booking process. You can print this e-ticket or show the digital version at the airport check-in counter.
A Group Fare is a block of seats on a specific flight that we have pre-purchased at a fixed, discounted rate. These are listed in our "Group Flights" section and offer excellent value, but have limited availability and are for specific dates only.
Umrah
Our Umrah packages typically include visa processing, return flights, accommodation in Makkah and Madinah, and ground transportation. Specific inclusions may vary by package, so please check the details of your chosen package or contact one of our Umrah specialists for more information.
The visa processing time can vary, but it generally takes between 5 to 15 working days after all required documents have been submitted. We recommend booking your package well in advance of your intended travel dates to allow ample time for visa processing.
Hotels
Absolutely! You can book standalone hotel accommodations through our portal. We have a wide range of partner hotels worldwide to suit every budget and preference. Please visit our "Hotels" section to begin your search.
Holidays
Yes, we specialize in creating tailor-made holiday packages. Whether you're looking for a relaxing beach getaway, a cultural city tour, or an adventurous trek, our travel experts can design a personalized itinerary that perfectly matches your interests, budget, and schedule.
General & Account
After you submit a booking request, one of our agents will contact you to confirm the details and process the payment. We accept various payment methods, including bank transfer, credit/debit cards, and mobile payment solutions. Your agent will provide you with all the necessary details.
A Customer Account is for individual travelers to manage their personal bookings and profile. An Agent Account is designed for travel professionals. It allows agents to manage flight bookings they make on behalf of their clients and provides access to company-specific details and reports.